Are you Sure you want to logout?

Finding & organizing your docs Articles

How do I search for a lost doc?

To find a doc, first tap the     icon in the upper left corner. If it is a doc you have opened recently, you can look for it in the Recent l...

I deleted my doc by mistake! Can I undo that?

If your doc was saved in a cloud storage provider such as Dropbox, Box, Google Drive or OneDrive, the best approach is to access the provider directly...

Can I upload a doc from CloudOn directly to a website?

While CloudOn allows you to share your docs by adding editors to collaborate or sending a copy by email, the app does not currently allow you to uploa...

Why can't I see my docs in CloudOn?

If you can't see your docs in CloudOn but you can see them using the storage provider's app, you might need to reconnect your storage provider account...

When I create a new doc in CloudOn, where is it saved?

When you create a doc in CloudOn it is saved automatically in your current folder.  For example, if you created a doc called "Vanilla.docx" wh...

Where can I find the docs I worked on recently?

To see a list of your Recent docs first tap the     icon, then tap Recent. On the iPad, you can read all recent docs and edit recent Word do...

Can I see hidden docs in CloudOn?

CloudOn only displays supported document types, even when you have other files in your folders in cloud stoarage. (Hidden docs have names starting wit...

Where can I see a list of my recently opened docs?

Tap the     icon in the upper left corner and then tap Recent to see the list of docs you have opened recently. And on the iPad, you can rea...

How do I drag and drop docs and folders?

You can move docs and folders, but CloudOn doesn't currently support drag and drop to do so. To move a doc, go to its storage provider in th...

Why don't my storage provider immediately reflect changes made in CloudOn (or vice versa)? Are my changes being saved?

Your changes are automatically being saved to the files you are editing. If you do not see them reflected in your storage provider account, you may ne...