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Cloud storage Articles

Do I have to connect a storage provider account in order to use my CloudOn account?

CloudOn now supports creating docs and storing them in your iPad and you don't have to connect a storage provider in order to do this. Your docs will ...

Why can't I access Hightail?

We are sorry to inform you that 
CloudOn will end support for Hightail from November 1, 2014. But don’t worry, all your files stored in Hightail a...

Why am I being asked to log in to my Box account when I use CloudOn?

At CloudOn, keeping your documents completely secure is a top priority. Recently, we’ve been working with Box to provide enterprise-grade security f...

Why am I getting a "Dropbox 1100" error?

The "Dropbox 1100" error means that the connection between CloudOn and Dropbox is not currently functioning, due to a temporary Dropbox outage. Once t...

Why can't I see shared folders in CloudOn?

CloudOn will show you any folders in your storage provider that belong to you, but for some providers (such as Google Drive) CloudOn does not currentl...

What information will I need to enter when connecting a storage provider account with my CloudOn account?

First, you'll need to already have an account with one of the storage providers we support: Dropbox, Box, Google Drive or OneDrive. When connecting a ...

Why does CloudOn access my personal data when connecting with OneDrive (formerly known as SkyDrive)?

CloudOn uses OneDrive's (formerly known as SkyDrive) basic authorization through which OneDrive user info, file and folder info, (and as a side effect...

How do I reconnect my storage provider account to my CloudOn account?

To reconnect a storage provider tap     in the upper left corner and then to go to your Profile. Tap the name of the storage provider you wo...

How do I connect my Box SSO enabled account to my CloudOn account?

First, tap    in the upper left corner and then tap Box to connect your account. Before entering your account information be sure to tap the...

How do I disconnect a storage provider from my CloudOn account?

To disconnect a storage provider account you'll need to delete your Cloudon account. Then you can re-create your CloudOn account and re-connect the st...